Refund and Returns Policy Overview
We want you to be happy with your purchase. If you are not, you are welcome to return it to us for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it and in its original packaging.
Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Your refund will be processed promptly and will be applied to your credit card or original method of payment.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item unless you were shipped the wrong item or a defective item. Original shipping costs are non-refundable.
Need help? Contact us at sales@onestoppeshoppe.com or calling us at (727)-449-1674 for questions related to refunds and returns.
