Here at One Stoppe Shoppe, we’re happy to provide you with our unique selection of products and services. Furthermore, we thank you for the confidence you place in us when you shop with us! We service you directly via our website Onestoppeshoppe.com, our brick-and-mortar store located in the city of Clearwater Florida, or via our official social media pages.
Our Policy Explains The Following:
● What type of information is collected from you, how it’s used, and whom it may be shared with.
● What are your choices and rights in regards to the use of your data.
● What actions you can take to correct any inaccuracies in the information.
Principles Pertaining To Processing And Collecting Your Personal Information
● Your rights must be protected when your personal data is processed. All personal data is to be collected and processed in a fair and legal manner.
● The personal data of yours that we process is restricted to be used only for specific purposes.
● You must be informed of how your data is being collected, processed and used.
About Your Information
We are the only owners of the information collected on this site. We only have access to, or collect, information that you have voluntarily given to us via email or another form of communication.
We will use your information to respond to you, in regards to the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Furthermore, we will not disclose or sell your personal information for business purposes.
Personal Information That We Collect and Process
This Personal Data includes, but is not limited to:
● First name and Last name
● Address, State, Province, ZIP/Postal code, City, Country
● Email address
● Phone number
●The source of where the personal information was collected
How Do We Acquire Your Personal Information?
● Our Website
This includes: When you contact us directly, when you purchase a product or service from us via our website, when you interact with our email sign up form.
This includes: When you walk into our store and provide personal information to our staff, or when you sign up to receive our marketing emails.
● Over the Phone or Email
This includes: Calling us over the phone and providing information, sending us an email and providing information. Examples include if you place an order with us over the phone or via email.
● Social Media Platforms and Our Social Media Pages
Social media platforms that share information with us and/or allow you to share information with us.
Examples of this include the following:
• If and when you use widgets, applications, plug-ins and features that interact with our social media pages.
• If you opt in to receive emails or communications from us via an advertisement of ours on a social media platform
• If you opt in to receive emails from us directly via our social media pages
• If you engage with us in some way via our social media pages (sharing, following, etc.)
To get more details about the privacy practices of social media platforms, please read the Privacy Policies and Terms of Service of the social media platforms that you are using.
How Your Personal Information Is Used
The following applies to each category of Personal Information:
● To provide you with products or services
● To inform you concerning changes to our products or services
● To provide customer support and technical support
● To send you marketing and advertising communications and offers
● To customize our marketing and advertising
● To gather analysis or valuable information so that we can improve our services
● To detect, prevent and address technical issues
Our Legal Basis For Collecting And Processing Your Personal Information
● We need to perform a contract with you
● You have given us permission/consent to do so
● Processing your personal data is in our legitimate interests
● We need to comply with the law
Retention Of Personal Data
Your Access, Rights And Control Regarding Your Personal Information
You have rights – whether your residence is in the United States, Canada, Europe, or another country/continent.
If you wish to be informed of what personal information/data we hold about you and/or if you want to be removed from our systems, please contact us. For details on how to get in touch with us, please refer to the How To Contact Us Directly Section of this Policy.
In certain circumstances, you have the following rights regarding your personal information:
● The right to access, update, correct or delete
● The right of rectification or change
● The right to object, or express any concern you have
● The right of restriction
● The right to data portability
● The right to withdraw consent
Under the California Consumer Privacy Act (CCPA), you have the following rights:
● The right to request that we disclose the personal information we have on you, to you
● The right to request deletion of the information we have collected from you.
● The right to request to be opted out of the sale of your personal information.
Furthermore, we do not conduct the business of selling personal information to anyone or third-party organizations.
You may opt out of any future contacts from us at any time.
If you have purchased a product or service from us, we may send you emails or announcements with offers and specials, etc. that you may like.
You always have the right to opt out at any time. If you no longer wish to be contacted for marketing purposes, please contact us.
We have precautions in protecting your information.
Sensitive information (such as credit card data) that is collected by us online is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon either at the bottom of your web browser, or looking for “https” at the beginning of the website address.
While we use encryption to protect sensitive information transmitted online, we also take precautions in protecting your information offline. This also includes sensitive information, such as credit card data. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
However, due to various factors of the internet, no data transmission via internet (whether wired or wireless), or electronic storage of information can be guaranteed to be 100% secure or impenetrable. Furthermore, an aspect of the safety and security of your information depends on you. This aspect is most prevalent in the usage of a password you use to access your account. We advise that you do not share your password with anyone.
One Stoppe Shoppe does not knowingly use, share or collect personal information online from children less than 13 years old. If a child less than 13 years old has provided us with personal information online, we ask that the child’s parent/guardian contact us via our phone at 1-800-262-3353.
Registration/ Website Accounts
Registration/Creating a Personal Account is not required to place orders on our website. One can purchase items as a “Guest”.
However, a user is required to give certain information (such as name, email and street address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you when placing an order. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We use “cookies” on our website.
What is a cookie?
A cookie is a piece of data, in the form of a text file, that is stored on a website visitor’s computer to help improve your access to a website and identify repeat visitors to a website. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our site.
Cookies can also enable a website to track and target the interests of its visitors to enhance their experience on the website. Usage of a cookie is in no way linked to any personally identifiable information on our site.
You have the right to set your Internet browser to not accept cookies. You also have the right to delete cookies. This can usually be configured within your internet browser in the “Settings” menu, under the subsections “Privacy” or “Security” or “Privacy/Security”.
In a few cases, if you set your internet browser to not accept cookies, some of our website features may not function as a result. To learn more about cookies in comprehensive detail, including how to manage and delete them as needed, visit https://www.allaboutcookies.org
“Do Not Track” Signals
You have the right to enable “Do Not Track” signals within your internet browser. However, it can’t be guaranteed that we will be able to receive or honor browser Do Not Track signals.
Shipping And Billing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.
The One Stoppe Shoppe website contains links to other sites, such as our social media pages. Please be aware that we are not responsible for the content, Privacy Policies, Terms of Service, or usage of cookies of such other sites, including the social media platforms. We encourage our users to be aware when they leave our site and to read the Privacy Policies and Terms of Service of any other site that collects personally identifiable information.
Advertising From Our Official Social Media Pages Within Social Media Platforms
Via our social media pages, we use a specific advertising/marketing feature from time to time.
This advertising/marketing feature allows an individual or business social media account to create an audience to advertise to by processing information from users within the social media platform who follow or like the fore-mentioned social media account. The result is a created audience, for us to advertise to, that has similar traits to the followers of our social media page.
This feature is completely done within the social media platform, with no input external to the social media platform. No personal information external to the social media platform is given.
In this circumstance, the social media platform is the one that collects and processes the data/information from the followers of our social media account and creates an audience for us to advertise to. We have no knowledge in exactly what or how the information was processed or exact details of the newly created audience.
For details on this subject, please refer to the individual privacy policies and terms of service of the social media platforms. You can access these policies by going to our social media pages and then, from there, either find the legal section of the social media platform, or contact the social media platform’s customer service lines.
Surveys And Contests In-Store Or Online
If we have a survey or contest (whether it be in-store or online), we may request information. The information will be used to notify winners of the contest and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, social media pages and our brick-and-mortar store.
Furthermore, the information may be used for marketing purposes (receiving emails or offers from us, etc.), unless you expressly opt out of this.
Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name, email address and shipping address), and demographic information (such as zip code, age level).
Updates To This Policy
We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. If we make material changes to this Policy, we will provide notice via a means of communication and by posting the updated Policy on our website. We will update the effective date at the end of this Policy.
How To Contact Us Directly
One Stoppe Shoppe
411 Cleveland St.
Clearwater, FL 33756
(727)-449-1674 or 1-800-262-3353
If you’re not comfortable shopping online and would like to make your purchase via the phone, simply give us a call or either (727)-449-1674 or toll-free 1-800-262-3353. Our staff will be happy to service you!
Terms and Conditions
It is our sincere wish and our policy that our customers receive excellent service and prompt action on all orders and requests. If you experience any cause for dissatisfaction, please communicate the circumstances to us right away and we will do our very best to rectify the issue. If you feel you have not been properly taken care of, please write to the owner, Paris Morfopoulos, via our Contact Us page.
As we cannot control what happens to an order after it has left our facilities, all international orders are shipped at the customer’s risk. It is impossible for us to be knowledgeable about Customs practices in every country. Please consult with your local Customs office to determine what type of products, quantities or dollar values can be imported without incurring additional duty, taxes or import documentation. All shipments are FOB Clearwater and all duty, tax, brokerage and freight are the responsibility of the importer. Payment may be necessary to release your order from Customs before delivery.
International Orders Returned to Us
Occasionally, a shipment is returned to us because it was refused by Customs, it was undeliverable due to an incorrect address or the customer failed to clear it through Customs or otherwise accept delivery. Typically, the foreign post office returns it to us by the lowest priority, usually by ship, and this can take several months. If the product is returned to us in like new condition, we will issue a refund of the purchase price, not including the shipping. We will not issue refunds until we do receive the items and determine their condition. It is very very rare for items to be lost. Please be patient.
Goods Damaged in Transit
If your package appears to be crushed, tampered with or otherwise visibly damaged upon arrival, please take it up with the shipping company or Post Office immediately and file a claim. Take photos of the package before opening it.
Refunds, Returns, Etc.
If you should receive products that are defective or otherwise unsatisfactory, please contact Customer Service at the One Stoppe Shoppe for speedy resolution. Returns for other reasons can be accepted, if in as-new condition, within a reasonable time frame and credit will be issued minus shipping costs. Please contact us for instructions prior to returning goods.
All taxable items shipped to addresses in Florida will be charged sales tax.